Shipping policy

Shipping Policy

Thank you for shopping at Sajvya Store.

Order processing and dispatch
Orders are processed and dispatched within 24 hours of being placed. Orders placed on Sundays or public holidays are dispatched on the next working day.

Delivery time
Delivery usually takes 5 to 7 days from the date of dispatch. Delivery time may vary depending on your location and courier partner. Remote areas may take a little longer.

Shipping charges
"Shipping is free on all orders”.

Cash on Delivery
Cash on Delivery is available on selected pin codes. Please keep the exact amount ready at the time of delivery.

Order tracking
Once your order is dispatched, we will send you the tracking details by email, SMS or WhatsApp. You can also use the "Track Your Order" link on our website.

Delivery delays
Delivery may be delayed due to weather, festivals, strikes or other reasons beyond our control. If your order has not arrived within 10 days of dispatch, please contact us and we will look into it.

Wrong or incomplete address
Please make sure your address, pin code and phone number are correct. We are not responsible for delays or failed deliveries caused by a wrong or incomplete address.

Damaged package
If your package looks damaged at the time of delivery, please record an unboxing video while opening it and contact us within 48 hours.

Contact us
sajvyaofficial@gmail.com